Privacy Policy

Last updated: 13 August 2026

This Privacy Policy explains how Anhui Tiankang (Group) Co., Ltd. (“we”, “our”, “us”) collects, uses and protects personal information when you visit our website or request a quote. By using this website, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

When you request a quote through our website forms, we collect the following information:

Name
Email address
Telephone or WhatsApp number
Country or region
Message content (the details of your inquiry or product request)

We may also automatically collect the page you were viewing when you submitted the form, so we can better understand which products or services you are interested in.

1.2 Information Collected Automatically

When you visit this website, we may collect:

Cookies — small text files stored on your device that help the site function correctly and help us understand how visitors use the site.
Usage data — such as pages visited, time spent on pages, and referring pages, collected through analytics tools when you have given consent.
Device information — such as device type (mobile, tablet or desktop), browser type and version, and operating system, so our sales team can better understand how you access our website.
Approximate location — your country or region, derived from your IP address, so we can respond appropriately to enquiries from different markets.
Referral and advertising information — the website you came from (referrer) and advertising parameters such as UTM tags, Google Ads (gclid) or Facebook (fbclid), so we can understand which channels our visitors come from.
Time zone and local time — so our sales team knows a convenient time to contact you.
Products you viewed — the product pages you visited on our website before submitting the form, so we can better understand your interests.

By requesting a quote, you agree that we may collect device and visit information as described above for sales follow-up purposes. We use this information only to follow up on your request and to improve our sales and marketing effectiveness; we do not sell or share it with third parties.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiry and provide product quotations.
To communicate with you about our products, services and support.
To improve our website content and user experience.
To understand which products and regions are of interest to our business.

We do not sell, rent, or trade your personal information to third parties.

Your inquiry form submissions are processed through our website and sent directly to our sales email inbox for review and response by our sales team.

We may share limited information with service providers who help us operate our website, such as:

Cloudflare — hosting, security and email delivery services.
Analytics and marketing tools (such as Meta Pixel or Google Analytics) — only if you have consented to optional cookies.

These service providers are only permitted to process your data to the extent necessary to provide their services to us.

Our website uses cookies to operate correctly and to improve your browsing experience. When you first visit, you will see a cookie consent banner that allows you to choose which categories of cookies you accept.

Categories of cookies we use:

Category	Purpose
Necessary cookies	Required for basic site functions such as language selection, theme, and storing your consent preference. These cannot be disabled.
Analytics cookies	Help us understand how visitors use the site, which pages are visited, and how we can improve product content.
Marketing cookies	Allow advertising and conversion tracking tools such as Meta Pixel when they are added.

You can change your cookie preferences at any time by clearing your browser cookies and revisiting the site, or by using your browser settings to block cookies.

5. Analytics and Marketing Tools

We may use the following third-party tools to understand site performance and improve our marketing:

Google Analytics — to understand aggregate website traffic and usage patterns.
Meta Pixel — to measure the effectiveness of advertising campaigns and to support remarketing efforts.

These tools are only activated with your consent through the cookie preference banner. Data collected by these tools is processed according to their respective privacy policies.

6. Data Retention

We retain inquiry form submissions for as long as needed to respond to your request and maintain business records, generally for a period of 24 months from the date of submission. After this period, inquiry data is deleted or anonymised.

Website analytics data is retained for the period specified by the analytics provider, typically up to 14 months.

7. International Data Transfer

Your information may be transferred to and processed in countries other than your country of residence, including China, where our company is located, and other jurisdictions where our service providers operate. We take reasonable steps to ensure that your data is handled securely and in accordance with this Privacy Policy, regardless of where it is processed.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Delete your personal information.
Object to or restrict certain processing of your data.
Withdraw consent for optional cookies or marketing communications at any time.

To exercise any of these rights, please contact us using the details in Section 10 below. We will respond to your request within a reasonable timeframe.

9. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. These include secure data transmission (HTTPS), restricted access to inquiry data, and security measures provided by our hosting and email service providers.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, or if you would like to access, correct or delete your personal information, please contact us:

Email: sales@wesurix.com
Phone / WhatsApp: +86 176 1670 6828
Address: No. 20 Renhe South Road, Tianchang, Anhui, China